This Privacy Policy outlines how Sales360 ("we", "us", or "our") collects, uses, processes, and protects your personal information when you access and use our mobile application and its associated services ("App"). By using this App, you agree to the terms described herein. If you do not agree, please do not access the App.
When you use our App, we collect both personal and technical information necessary to provide you with a seamless and efficient experience. Personal data such as your name, email address, contact number, and business-related information may be collected during registration or through your interactions within the App. Additionally, we automatically gather data about your usage, including session times, device type, IP address, and operating system, to help improve performance and user experience.
If location-based services are enabled, we may access your device’s location to support features like appointment scheduling or team tracking. All collected information is used strictly for operational functionality, such as managing leads, tracking dealer interactions, organizing meetings, and improving service delivery. We may also use this information to send transactional messages or respond to customer service requests.
We are committed to safeguarding the confidentiality and security of your information. All data is stored on secure servers, protected by industry-standard encryption and access protocols. While we strive to protect your personal data, no digital platform is completely immune from security risks. Therefore, while we take every reasonable precaution, we cannot guarantee absolute data security.
Your data is stored only for as long as it is required for functional, legal, or business purposes. We retain your data while your account remains active and for a reasonable period afterward to comply with regulatory obligations, internal audits, or dispute resolution. If you delete your account, your data will either be deleted or anonymized, unless retention is legally necessary.
We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners who perform services on our behalf under strict confidentiality agreements. In specific cases, such as complying with legal obligations or responding to lawful governmental requests, we may disclose your information without further consent. Additionally, if your company account has role-based access (e.g., Admin or Team Leader), relevant team members may be able to view or manage shared data within your organization.
Our App may include features that connect with third-party platforms. These integrations are optional, and if you choose to use them, the data shared is governed by the respective third party's privacy policies. We advise you to review their policies before authorizing any integration, as we do not control their data handling practices.
As a user, you have full control over your personal information. You may review and update your data, withdraw your consent, or request the deletion of your account at any time. Please note that revoking access or deleting certain information may limit your ability to use key features of the App. Requests regarding your data can be sent to our support team via the contact details provided below.
Our App is not intended for users under the age of 16. We do not knowingly collect or store information from minors. If we become aware that data from a minor has been collected without parental consent, we will take immediate steps to delete it.
If you are accessing our services from outside India, your data may be transferred to and stored on servers located in jurisdictions with different data protection laws than your own. By using our App, you consent to this transfer in accordance with this Privacy Policy.
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted within the App or communicated to you directly. Continued use of the App after such changes constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints about this Privacy Policy or the way your information is handled, please contact us at:
Email: contact@sales360.app